Job completed for Elizabeth M

New homeowner in Milford, CT contacted us after their AC system stopped producing cool air, with warm air coming from the vents. Customer was unfamiliar with the system's maintenance history and requested a diagnostic to identify the cause. Let me know if you'd like this framed differently — for example, more casual for a text/email confirmation, or more formal for the invoice header.

Responded to a service call in Milford, CT for an air conditioning system that had stopped cooling. Diagnostic identified a frozen evaporator coil caused by a clogged, dirty air filter restricting airflow. Technician powered down the unit, replaced the air filter, and allowed the coil to fully thaw before restoring operation. Confirmed proper airflow, refrigerant cycling, and cooling performance upon completion. As a new homeowner, customer was advised on the importance of routine air filter changes and annual HVAC maintenance to prevent frozen coils, compressor damage, and future breakdowns. Homeowner enrolled in the Heritage Club maintenance plan for ongoing seasonal tune-ups, priority scheduling, and proactive system inspections. Services performed: AC diagnostic, frozen evaporator coil repair, air filter replacement, system thaw and function test, HVAC maintenance consultation, Heritage Club membership enrollment.