Job Completion Survey - Heritage Heating and Air

Prompt response and friendly

Called came out same day corrected the problem up and running

Great workmanship. On time and very professional

Quick, professional and reliable service, fixed our A/C.

Had my A/C system checked and ready for the summer at my house here in Milford. The 2 technicians, Sheldon and Luis, were prompt, personable and very knowledgeable. The checked the two systems in my house, upstairs and in the b
asement. Replaced both filters, checkeed pressure settings and topped off any fluids needed. Very satified with the service. Will not hesitate to use them again in the future. Thank you, Heritage.

Woke up to my AC not working today. Contacted Heritage who immediately responded and sent someone out same day to fix the issue. Prompt, knowledgeable service, definitely recommend using them.

Andrew was prompt with the service! He was thorough in identifying the problem on my central AC and recommended the right solution. Would recommend their company!

I called to have a repair and they provided same day service. Excellent customer service and the discount was a big plus! Will be signing up for a service contract.

Andrew was great an knowledgeable

The team did an excellent job removing our old AC unit and installing the new one. They were professional, punctual, and worked efficiently from start to finish. Everything was completed neatly, and they made sure the new system was working properly before they left. Would recommend them for sure.

I hired Heritage for new HVAC system and was very pleased. The technicians arrived on time, was clean and professional. . They, completed the job efficiently, and charged a fair, well‑explained price. I’d gladly recommend them for reliable, reasonably priced HVAC service.

Our AC conked out and the original repair man stated the compressor was dead. Started getting quotes and contacted Heritage. Great experience! Quote was reasonable and they sent someone out free of charge to see if they could get our unit up and running due to a pending heat wave. Sure enough, the compressor was not dead. We still have an older system that needs to be replaced, but this bides us some time. Definitely considering using them for our upgrade.

Super friendly and quick service! Highly recommend

Heritage was the best. The repair technician was quick, to the point and competent. The price was very reasonable. We are very happy with this service.

Quick response to my problem. Representative was right on time personable and polite . Problem was resolved quickly and efficiently.

Promp and professionalism always

Andrew was on time, courtesy, knowledgeable and go the job done. Plus, he was great with my pups. Great job

These folks are the real deal.Problem solved in less than one hour.Highly recommend for your central air repair.

The technician was excellent !!! Very polite and professional. Was upfront and honest with us. Will definitely use him in the future.

Very timely response on the hottest day of the year. Called the office and within five minutes I was booked for a service call when the technician arrived. He was courteous, knowledgeable, and performed his work very quickly. A real pleasure doing business with Heritage!

Heritage installed a new air conditioner for me in June 2026. The installers were very pleasant and professional. The job was completed in 5-6 hours just in time for a very unpleasant heat wave.

Polite, efficient and speedy

Excellent communication and exceptional work. Great team and follow through.

In today’s world it’s hard to get an appointment for anything in a timely manner. I talked to them about 5:00 pm. I was given an appointment for next day between 1-3 . Andrew came right on time, very pleasant! With a smile! I explained what I did, he understood, and took charge. With in a hr AC was humming along. I would give them 100+ as a company to deal with.

Great service,knowledgeable service technician, very reasonable price.
Definitely would recommend them

Great service and knowledgeable employees.

The best in Milford. Responsive, reliable, cost effective, thorough. The Heritage team came through fast when we were in need and installed a new water heater. The experience was clear, efficient, and thorough. Would trust this team with any HVAC system needs.

Heritage fit me in and got my system repaired in record time. My A/C compressor stopped working, and their team diagnosed and fixed the issue quickly and professionally. Great service, excellent communication, and my A/C was running great much sooner than expected. Highly recommend Heritage Heating and Air Conditioning for fast, reliable repairs!

My air conditioning unit completely quit on me in a heat wave. Heritage quickly diagnosed the issue, got it repaired, and had me back up and running before I knew it. I would highly recommend Heritage HVAC. Fast, professional service and great communication throughout the process.

Great service! Showed up on time. Very easy to work with. Highly recommended.

Repairman was on time and very knowledgeable. I had a suspect Compressor defect which could have been a huge expense. Andrew was quick to rule it out and the repair ended up being minimal. I highly recommend this company!!!

my navien combi boiler stoped making hot water. Was recommended to heritage heating & air Dave and Luis came out and got us up in running in less than an hour. Great service highly recommend!!

Heritage Heating representative was the only one who recognized the problem with my Boiler and fixed it. The other two heating companies that came out to fix the oil leak couldn’t find it. However they said they fixed the issue gave me a bill and left.

Thank you to Heritage Heating & Air. Andrew was great, very punctual and did a tremendous job with my A/C maintenance. 5 star service!