YOUR HOMETOWN HEATING & AIR EXPERTS

Job Completion Survey - Heritage Heating and Air

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
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84 Reviews
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  • Daniel M.
    Westport, CT
    Reviewed on May 4th, 2026

    What a great job Sarah and Anthony completed on my home A/C. They have earned a lifetime customer in me !
    Thank you again, Dan Moreno

  • Ray W.
    Branford, CT
    Reviewed on May 4th, 2026

    Heritage did a great job working on my AC

  • Debbie F.
    Shelton, CT
    Reviewed on May 4th, 2026

    We just had Heritage out for an AC maintenance appt. Absolutely recommend them. Great communication, arrived as scheduled. Friendly, knowledgeable staff, answered all questions I had. Will definitely use again.

  • Kenneth M.
    Woodbridge, CT
    Reviewed on May 4th, 2026

    Very friendly and courteous service. Professional workmanship. I would definitely use again.

  • Malcolm C.
    Monroe, CT
    Reviewed on May 4th, 2026

    First time having a wonderful experience with someone doing maintenance at our house. I believe it was Andrew who did maintenance check in our A/C and he was very respectful, polite, and considerate. I highly recommend Heritage Heating and Air for any and all HVAC services!

  • Domtu
    Fairfield, CT
    Reviewed on May 4th, 2026

    Had my A/C system checked and ready for the summer at my house here in Milford. The 2 technicians, Sheldon and Luis, were prompt, personable and very knowledgeable. The checked the two systems in my house, upstairs and in the b
    asement. Replaced both filters, checkeed pressure settings and topped off any fluids needed. Very satified with the service. Will not hesitate to use them again in the future. Thank you, Heritage.

  • Jenn M.
    Branford, CT
    Reviewed on May 4th, 2026

    The whole process was seamless and professional. The communication was great. The tech was on time and professional. Highly recommend..

  • Beverly N.
    North Haven, CT
    Reviewed on May 4th, 2026

    The service I received was excellent! Everything that was done, was explained to me and I was asked if I had any questions! I was very satisfied with the service I received!!

  • Justin H.
    Fairfield, CT
    Reviewed on May 4th, 2026

    Huge thank you to Heritage Heating & Air. Our technician's name was Andrew, and he was great, very polite, and listened carefully before he began work. Our system is really complicated, with many AC compressors, many HVAC air handlers, 7+ zones, and an integrated automation system, but he did a fantastic job and even found an issue we did not know about! On time and competitive pricing, can't recommend more - tremendous work!

  • Brian C.
    Stamford, CT
    Reviewed on May 4th, 2026

    Heritage staff was attentive and reliable. I was notified every time a technician was scheduled and the project is proceeding to full expectations. I have referred Heritage to other clients and will continue to do so.

  • Frank M.
    North Haven, CT
    Reviewed on May 4th, 2026

    New Business with 50 yeas experience Service tech was very thorough and very knowledgeable. Sarra in the office was a pleasure to work with- I highly recommend Heritage for your home heating and cooling 👍👍🇺🇸. PS : I’m not a relative.😂😂😂

  • Eric B.
    Shelton, CT
    Reviewed on May 4th, 2026

    Back on Top!
    Todd and the new team are the BEST! Customer Service is top notch. Clean, organized and on time!!! Two Thumbs up!!

  • George C.
    Milford, CT
    Reviewed on May 4th, 2026

    What a great company. Middle of a very cold week and heat went out. One phone call and two technicians were here within a couple hours. Techs were great, extremely helpful and informative. Thank you again, for a job well done. I wouldn’t use anyone else after my experience ⭐️⭐️⭐️⭐️⭐️

  • Brandon M.
    Easton, CT
    Reviewed on May 4th, 2026

    Great experience with Sara, who helped me schedule a repair visit on short notice. Sheldon, the tech that came out, was equally great. Will call them again in the future.

  • Denyelle J.
    Norwalk, CT
    Reviewed on May 4th, 2026

    Very professional and responsive. Full air conditioning installation at my home. Everything came out perfect. High quality work at a very fair price. Couldn’t be more pleased!

  • Doug E.
    Milford, CT
    Reviewed on April 22nd, 2026

    The crew called while on their way within the morning timeframe and again on arrival. They were very professional and introduced themselves then we looked at the location of the installation. They took the time to explain what their plans were for the job and about how much time it would take to complete. After completion we review the work and I was impressed with the detail and how clean the job site was. Would definitely recommend Heritage Heating & Air for any HVAC needs.

  • Jeffrey M.
    Greenwich, CT
    Reviewed on April 10th, 2026

    Had heritage service my split units! The technician notified me his arrival time by text message, which was very convenient. He was very clean and thorough doing his job. glad we had them come and prepare the units for the upcoming summer season! Will use again.

  • Anastasiya M.
    Greenwich, CT
    Reviewed on April 5th, 2026

    Dave came out to do maintenance on my AC system and did a great job. He was professional, thorough, and explained everything clearly. Highly recommend.

  • James M.
    Easton, CT
    Reviewed on April 5th, 2026

    Great service ! I recommend heritage . Answered all my questions and they got my heating unit running again. Very happy with Heritage Heating and Air.

  • TERPS Are L.
    Shelton, CT
    Reviewed on April 5th, 2026

    Highly recommend!!!! Came out and fixed my furnace fast and efficient.

  • Jonathan P.
    New Canaan, CT
    Reviewed on April 5th, 2026

    Great company very pleased. They came and did a maintenance on my old gas furnace and ac. Dave was awesome

  • Jeffrey D.
    Greenwich, CT
    Reviewed on April 5th, 2026

    I had a cracked boiler, heritage showed up fast, replaced the old boiler and left my home cleaner then when they arrived. They had the job done within 24hrs and theis was my absolute best experience with a heating and air conditioning company in the twenty years I’ve owned my home!

  • Kira P.
    Norwalk, CT
    Reviewed on April 5th, 2026

    We’ve used a few HVAC companies over the years, and Heritage is by far the best. Honest, reliable, and extremely knowledgeable

  • Anastasiya M.
    Shelton, CT
    Reviewed on April 5th, 2026

    Dave came out to do maintenance on my AC system and did a great job. He was professional, thorough, and explained everything clearly. Highly recommend.

  • James M.
    Orange, CT
    Reviewed on April 1st, 2026

    Great service ! I recommend heritage . Answered all my questions and they got my heating unit running again. Very happy with Heritage Heating and Air.

Review Central
5.00 out of 5 ( 84 Reviews )

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