YOUR HOMETOWN HEATING & AIR EXPERTS

Job Completion Survey - Heritage Heating and Air

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
5.00
84 Reviews
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  • Raymond G.
    Monroe, CT
    Reviewed on May 21st, 2026

    Great work Andrew was throughout and did a good job seems like its working well so far.

  • Monique R.
    Darien, CT
    Reviewed on May 21st, 2026

    Excellent work, friendly technicians and staff, and reasonable pricing! I couldn’t be happier with Heritage!

  • Luis S.
    New Canaan, CT
    Reviewed on May 21st, 2026

    Heritage Heating and Air is good company, reliable and very professional. I recommend this company to anybody.

  • CHEAP W.
    Darien, CT
    Reviewed on May 21st, 2026

    Amazing service tech. Very professional. Arrived 10 min before appt time. Explained everything in terms we can all understand. HIGHLY RECOMMEND!!!!

  • Jeremy W.
    Stamford, CT
    Reviewed on May 21st, 2026

    I was running late and Andrew waited for me and did a great job! Big recommendation for this company! Professional and they communicate well, and I signed up for their plan, many perks check them out!

  • Lisa Marie D.
    Reviewed on May 15th, 2026

  • Agnes K.
    Hamden, CT
    Reviewed on May 14th, 2026

    The installers arrived promptly and worked diligently the entire time. I was kept informed on the progress throughout the day. The team was professional and pleasant to work with.

  • Vickie T.
    Branford, CT
    Reviewed on May 14th, 2026

    Installation of central air. They were very professional. They also finished timely.

  • Victoria T.
    Westport, CT
    Reviewed on May 14th, 2026

    I would absolutely recommend Heritage Heating and Air. Met with Jon who gave me a very fair price and the crew who installed a new AC compressor and gas furnace replaced all sheet metal, new piping etc. They were very knowledgeable and did an excellent job! If you want a quality job priced fairly you should call Heritage Heating!

  • Dennis B.
    Fairfield, CT
    Reviewed on May 14th, 2026

    I recently had Heritage Heating and Air perform spring maintenance on my HVAC system and had a great experience. The technician was professional, thorough, and took the time to explain everything that was checked and serviced. Everything was completed efficiently, and they confirmed the unit is functioning properly. It’s nice working with a company that is knowledgeable, honest, and detail-oriented. Highly recommend Heritage Heating and Air for HVAC service and maintenance.

  • Lorraine Y.
    Reviewed on May 5th, 2026

  • Daniel M.
    Westport, CT
    Reviewed on May 4th, 2026

    What a great job Sarah and Anthony completed on my home A/C. They have earned a lifetime customer in me ! Thank you again, Dan Moreno

  • Ray W.
    Branford, CT
    Reviewed on May 4th, 2026

    Heritage did a great job working on my AC

  • Debbie F.
    Shelton, CT
    Reviewed on May 4th, 2026

    We just had Heritage out for an AC maintenance appt. Absolutely recommend them. Great communication, arrived as scheduled. Friendly, knowledgeable staff, answered all questions I had. Will definitely use again.

  • Kenneth M.
    Woodbridge, CT
    Reviewed on May 4th, 2026

    Very friendly and courteous service. Professional workmanship. I would definitely use again.

  • Malcolm C.
    Monroe, CT
    Reviewed on May 4th, 2026

    First time having a wonderful experience with someone doing maintenance at our house. I believe it was Andrew who did maintenance check in our A/C and he was very respectful, polite, and considerate. I highly recommend Heritage Heating and Air for any and all HVAC services!

  • Domtu
    Fairfield, CT
    Reviewed on May 4th, 2026

    Had my A/C system checked and ready for the summer at my house here in Milford. The 2 technicians, Sheldon and Luis, were prompt, personable and very knowledgeable. The checked the two systems in my house, upstairs and in the b asement. Replaced both filters, checkeed pressure settings and topped off any fluids needed. Very satified with the service. Will not hesitate to use them again in the future. Thank you, Heritage.

  • Jenn M.
    Branford, CT
    Reviewed on May 4th, 2026

    The whole process was seamless and professional. The communication was great. The tech was on time and professional. Highly recommend..

  • Beverly N.
    North Haven, CT
    Reviewed on May 4th, 2026

    The service I received was excellent! Everything that was done, was explained to me and I was asked if I had any questions! I was very satisfied with the service I received!!

  • Justin H.
    Fairfield, CT
    Reviewed on May 4th, 2026

    Huge thank you to Heritage Heating & Air. Our technician's name was Andrew, and he was great, very polite, and listened carefully before he began work. Our system is really complicated, with many AC compressors, many HVAC air handlers, 7+ zones, and an integrated automation system, but he did a fantastic job and even found an issue we did not know about! On time and competitive pricing, can't recommend more - tremendous work!

  • Brian C.
    Stamford, CT
    Reviewed on May 4th, 2026

    Heritage staff was attentive and reliable. I was notified every time a technician was scheduled and the project is proceeding to full expectations. I have referred Heritage to other clients and will continue to do so.

  • Frank M.
    North Haven, CT
    Reviewed on May 4th, 2026

    New Business with 50 yeas experience Service tech was very thorough and very knowledgeable. Sarra in the office was a pleasure to work with- I highly recommend Heritage for your home heating and cooling 👍👍🇺🇸. PS : I’m not a relative.😂😂😂

  • Eric B.
    Shelton, CT
    Reviewed on May 4th, 2026

    Back on Top! Todd and the new team are the BEST! Customer Service is top notch. Clean, organized and on time!!! Two Thumbs up!!

  • George C.
    Milford, CT
    Reviewed on May 4th, 2026

    What a great company. Middle of a very cold week and heat went out. One phone call and two technicians were here within a couple hours. Techs were great, extremely helpful and informative. Thank you again, for a job well done. I wouldn’t use anyone else after my experience ⭐️⭐️⭐️⭐️⭐️

Review Central
5.00 out of 5 ( 84 Reviews )

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