Job Completion Survey - Heritage Heating and Air

Great service,knowledgeable service technician, very reasonable price. Definitely would recommend them

Great service and knowledgeable employees.

The best in Milford. Responsive, reliable, cost effective, thorough. The Heritage team came through fast when we were in need and installed a new water heater. The experience was clear, efficient, and thorough. Would trust this team with any HVAC system needs.

Heritage fit me in and got my system repaired in record time. My A/C compressor stopped working, and their team diagnosed and fixed the issue quickly and professionally. Great service, excellent communication, and my A/C was running great much sooner than expected. Highly recommend Heritage Heating and Air Conditioning for fast, reliable repairs!

My air conditioning unit completely quit on me in a heat wave. Heritage quickly diagnosed the issue, got it repaired, and had me back up and running before I knew it. I would highly recommend Heritage HVAC. Fast, professional service and great communication throughout the process.

Great service! Showed up on time. Very easy to work with. Highly recommended.

Repairman was on time and very knowledgeable. I had a suspect Compressor defect which could have been a huge expense. Andrew was quick to rule it out and the repair ended up being minimal. I highly recommend this company!!!

my navien combi boiler stoped making hot water. Was recommended to heritage heating & air Dave and Luis came out and got us up in running in less than an hour. Great service highly recommend!!

Heritage Heating representative was the only one who recognized the problem with my Boiler and fixed it. The other two heating companies that came out to fix the oil leak couldn’t find it. However they said they fixed the issue gave me a bill and left.

Thank you to Heritage Heating & Air. Andrew was great, very punctual and did a tremendous job with my A/C maintenance. 5 star service!

Andrew and Sarah were very responsive and helpful! I talked to them around 8 am and by noon our AC system was fixed! Reasonable pricing too! Highly recommend

On time and excellent !!

Arrived right on time got to work and got everything done with no issues very happy with their service and communication.

Very satisfied with the quality of work and the urgency. Highly recommend!!!!

Very prompt & courtesy. Checked AC System found a couple problems and repaired promptly. Best service we ever had! Wonderful service.

The woman who answered the phone was friendly, helpful and booked a technician to service my AC unit the same day I called. The technician arrived on time, determined what needed to be repaired and had my AC up and running within an hour. I was very pleased.

Wonderful, everything went smoothly!!!

This was a fantastic experience. Heritage responded to my message on facebook and helped me troubleshoot some issues before even coming out. They arrived right away next day. They were punctual and honest. They identified the issue and fixed it in no time. Very happy with their service and will be sticking with them in the future.

Excellent,professional and reasonably priced AC service.

Cam on time good service

The technician was prompt, professional And neat. They were able to come fix my AC system on the same day of the request. I would highly recommend

Andrew did a great job fixing our A/C unit. He was punctual, professional and knowledgeable. Finding the issue straight away he efficiently fixed the problem and in no time our A/C was back running. Appointment was made easily and meeting/speaking with Sarah Casey (Part owner) was a pleasure. We would recommend Heritage to anyone having issues with their A/C. We will definetly use them again for all our A/C needs in the future. If I could give them 10 stars I would!

I hired Heritage for new HVAC system and was very pleased. The technicians arrived on time, was clean and professional. . They, completed the job efficiently, and charged a fair, well‑explained price. I’d gladly recommend them for reliable, reasonably priced HVAC service.

Huge shoutout to Heritage Heating and Air for the incredible service today. Our A/C went out during a 90 degree day while I was traveling, and my wife was home with our twin newborns trying to keep the house comfortable. Heritage Air responded incredibly fast, diagnosed the issue quickly, and had the system back up and running in no time. Their team was professional, knowledgeable, and communicated everything clearly throughout the process. In a situation that could have turned into a nightmare, they made it stress-free. You can tell they genuinely care about their customers and take pride in what they do. If you need HVAC service, repair, or emergency support, I highly recommend Heritage Air. Fast response, professional service, and they got the job done right the first time. Thank you so much to the team at Heritage!!