YOUR HOMETOWN HEATING & AIR EXPERTS

Job Completion Survey - Heritage Heating and Air

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
5.00
84 Reviews
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  • Abigale H.
    Orange, CT
    Reviewed on June 3rd, 2026

    Andrew and Sarah were very responsive and helpful! I talked to them around 8 am and by noon our AC system was fixed! Reasonable pricing too! Highly recommend

  • Tom H.
    Fairfield, CT
    Reviewed on May 30th, 2026

    On time and excellent !!

  • Philip U.
    Shelton, CT
    Reviewed on May 30th, 2026

    Arrived right on time got to work and got everything done with no issues very happy with their service and communication.

  • Chris K.
    Monroe, CT
    Reviewed on May 28th, 2026

    Very satisfied with the quality of work and the urgency. Highly recommend!!!!

  • Thomas M.
    Easton, CT
    Reviewed on May 28th, 2026

    Very prompt & courtesy. Checked AC System found a couple problems and repaired promptly. Best service we ever had! Wonderful service.

  • Sandra W.
    Shelton, CT
    Reviewed on May 28th, 2026

    The woman who answered the phone was friendly, helpful and booked a technician to service my AC unit the same day I called. The technician arrived on time, determined what needed to be repaired and had my AC up and running within an hour. I was very pleased.

  • Adele G.
    Greenwich, CT
    Reviewed on May 28th, 2026

    Wonderful, everything went smoothly!!!

  • David L.
    Branford, CT
    Reviewed on May 28th, 2026

    This was a fantastic experience. Heritage responded to my message on facebook and helped me troubleshoot some issues before even coming out. They arrived right away next day. They were punctual and honest. They identified the issue and fixed it in no time. Very happy with their service and will be sticking with them in the future.

  • Louis D.
    Branford, CT
    Reviewed on May 28th, 2026

    Excellent,professional and reasonably priced AC service.

  • Jay S.
    Shelton, CT
    Reviewed on May 21st, 2026

    Cam on time good service

  • Jay B.
    Hamden, CT
    Reviewed on May 21st, 2026

    The technician was prompt, professional And neat. They were able to come fix my AC system on the same day of the request. I would highly recommend

  • Kathleen G.
    Shelton, CT
    Reviewed on May 21st, 2026

    Andrew did a great job fixing our A/C unit. He was punctual, professional and knowledgeable. Finding the issue straight away he efficiently fixed the problem and in no time our A/C was back running. Appointment was made easily and meeting/speaking with Sarah Casey (Part owner) was a pleasure. We would recommend Heritage to anyone having issues with their A/C. We will definetly use them again for all our A/C needs in the future. If I could give them 10 stars I would!

  • Howard G.
    Easton, CT
    Reviewed on May 21st, 2026

    I hired Heritage for new HVAC system and was very pleased. The technicians arrived on time, was clean and professional. . They, completed the job efficiently, and charged a fair, well‑explained price. I’d gladly recommend them for reliable, reasonably priced HVAC service.

  • Brian C.
    Stamford, CT
    Reviewed on May 21st, 2026

    Huge shoutout to Heritage Heating and Air for the incredible service today. Our A/C went out during a 90 degree day while I was traveling, and my wife was home with our twin newborns trying to keep the house comfortable. Heritage Air responded incredibly fast, diagnosed the issue quickly, and had the system back up and running in no time.

    Their team was professional, knowledgeable, and communicated everything clearly throughout the process. In a situation that could have turned into a nightmare, they made it stress-free. You can tell they genuinely care about their customers and take pride in what they do.

    If you need HVAC service, repair, or emergency support, I highly recommend Heritage Air. Fast response, professional service, and they got the job done right the first time.

    Thank you so much to the team at Heritage!!

  • Raymond G.
    Monroe, CT
    Reviewed on May 21st, 2026

    Great work Andrew was throughout and did a good job seems like its working well so far.

  • Monique R.
    Darien, CT
    Reviewed on May 21st, 2026

    Excellent work, friendly technicians and staff, and reasonable pricing! I couldn’t be happier with Heritage!

  • Luis S.
    New Canaan, CT
    Reviewed on May 21st, 2026

    Heritage Heating and Air is good company, reliable and very professional. I recommend this company to anybody.

  • CHEAP W.
    Darien, CT
    Reviewed on May 21st, 2026

    Amazing service tech. Very professional. Arrived 10 min before appt time. Explained everything in terms we can all understand. HIGHLY RECOMMEND!!!!

  • Jeremy W.
    Stamford, CT
    Reviewed on May 21st, 2026

    I was running late and Andrew waited for me and did a great job! Big recommendation for this company! Professional and they communicate well, and I signed up for their plan, many perks check them out!

  • Lisa Marie D.
    Reviewed on May 15th, 2026

  • Agnes K.
    Hamden, CT
    Reviewed on May 14th, 2026

    The installers arrived promptly and worked diligently the entire time. I was kept informed on the progress throughout the day.
    The team was professional and pleasant to work with.

  • Vickie T.
    Branford, CT
    Reviewed on May 14th, 2026

    Installation of central air. They were very professional. They also finished timely.

  • Victoria T.
    Westport, CT
    Reviewed on May 14th, 2026

    I would absolutely recommend Heritage Heating and Air. Met with Jon who gave me a very fair price and the crew who installed a new AC compressor and gas furnace replaced all sheet metal, new piping etc. They were very knowledgeable and did an excellent job! If you want a quality job priced fairly you should call Heritage Heating!

  • Dennis B.
    Fairfield, CT
    Reviewed on May 14th, 2026

    I recently had Heritage Heating and Air perform spring maintenance on my HVAC system and had a great experience. The technician was professional, thorough, and took the time to explain everything that was checked and serviced. Everything was completed efficiently, and they confirmed the unit is functioning properly. It’s nice working with a company that is knowledgeable, honest, and detail-oriented. Highly recommend Heritage Heating and Air for HVAC service and maintenance.

  • Lorraine Y.
    Reviewed on May 5th, 2026

Review Central
5.00 out of 5 ( 84 Reviews )

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